No clipboards. No chaos at the door.
A mobile-first queue system with URL access. Guests register from their phone, play Quiz & Win while they wait, and you call or announce them the moment their table is ready. Designed for the entrance, where it matters.
A waitlist that becomes a customer list.
Built for the entrance, where queues actually happen — and built to keep working after the wait ends. No paper, no clipboards, no "whose turn was it?" when the shift changes.
Every guest becomes a contact.
Every name and number that joins the queue is saved automatically — so today's wait turns into tomorrow's promotion. Built-in CRM means you win guests back with offers, not guesswork.
Runs from a phone
The whole queue lives on mobile — track, trace and update it from anywhere at the entrance. No desk, no terminal, no being tied to one spot.
Call the guest in one tap
When the table's ready, ring the guest straight from the app. No copying numbers, no missed turns — seat them in seconds.
No lost handovers
When staff change shifts, nothing's lost. The queue isn't stuck in one person's notebook — it's in the system, ready for whoever's on next.
Multiple queue tags
Separate walk-ins, reservations, takeaway or VIPs with tags, so you run several lines at once without the mix-ups.
Announce the guest's name in one tap.
Connect a Bluetooth speaker, then tap once in the app to announce the guest's name when their table is ready, so guests waiting nearby can hear it.
Waiting becomes winning.
While guests wait, they play a short quiz on their phone and earn a reward linked to their visit. You set the reward rules; they get something better to do than watch the door.
Run the whole door from one phone.
One app, two tabs. Use Queue to call and seat guests. Use Dashboard to see how today's session is going.
Run the line
- Switch lines with tags — walk-ins, reservations, takeaway or VIP.
- Announce — tap 🔊 to announce the guest's name on your Bluetooth speaker.
- Call — ring the guest straight from the app.
- No-shows are logged — and the queue moves on automatically.
See the session
- Today at a glance — waiting, seated, no-shows and new customers.
- Count per line — see how many are waiting under each tag.
- Add a new customer — name, phone and party size, from the same phone.
Make the wait the fun part.
While guests wait for a table, they play a short multiple-choice quiz on their phone and earn a reward tied to their visit. The restaurant sets the rules. The guest gets something to do other than watch the door.
The guest joins the queue
They scan the QR or open your URL, register, and get a token with a live tracker. No app to install.
The quiz opens when the wait is long enough
Quiz & Win is hidden once only a few parties are ahead of the guest. You decide the cut-off, so it never gets in the way of a table that's nearly ready.
They pick topics and play
Guests choose at least three topics and get multiple-choice questions from them. Each answer is locked with a button before moving on.
The reward is tied to their visit
The reward belongs to the guest's queue token — it's not a coupon to forward. It runs through your eresto Promotions & Discounts, with your limits applied.
Your rules. Your reward.
Keep it simple: one reward rule, a few limits, and the quiz format that suits your restaurant.
Amount or percentage
Give a fixed amount per correct answer, or a percentage per correct answer.
Minimum reward
Every guest who plays gets at least this much, even if they miss every question.
Maximum reward
Set the ceiling so a perfect score never costs more than you're happy to give.
Minimum bill
Require a minimum bill value before the reward can be used.
Number of questions
From a quick round to a longer one — your call.
Seconds per question
Choose how long guests get to answer each question.
Easy, moderate, hard
Set the mix as counts — for example, 20 questions as 10 easy, 5 moderate and 5 hard.
Instant or at the end
Show right answers as each one is locked, or as an end summary with a PDF download.
See how a reward works out.
An illustration with example settings. Your numbers are yours to choose.
Example settings
What guests earn
Percentage-based rewards work the same way: a percentage per correct answer, with the same minimum and maximum.
Fun for guests. Fair for you.
One quiz per token
Each queue token's quiz opens once and can't be reopened.
Curated by eresto
Questions come from an eresto-maintained bank. Nothing for you to write or manage.
Built for fun
It's a game, not an exam. The aim is a lighter wait and a nicer first impression.
With eresto One, or Queue alone
Designed to work whether you run the full eresto platform or only eresto Queue.
Simple queue. Done right.
Most queue systems try to do too much. eresto Queue does the one thing well — gets guests seated faster — and makes the wait itself better.
The guest experience
- URL-based access — no app download ever
- Register in seconds — join the queue from your phone
- Called when ready — the host rings you when your table is free
- Party size handling — right table for each group
- Step-away friendly — no need to crowd the door; you get the call
- Quiz & Win New — pick your topics, answer questions and earn a reward while you wait
The host's tools
- Mobile-based queue system — runs from any phone
- Live queue view — the host sees the full waitlist at a glance
- Auto-advance — call next guest in one tap
- eresto Edge integration — table state auto-updates
- One-tap audio announcement New — tap in the app to announce the guest's name over a connected Bluetooth speaker when their table is ready
- Skip / no-show handling — clean queue automatically
- Quiz & Win settings New — reward rules, limits, question count, timing and answer reveal
- Promotions & Discounts link New — quiz rewards run through your existing promotions
Queue starts at ₹999/month.
Or get it free as part of eresto One — the complete restaurant platform.
See all plans →eresto Queue, explained.
Why is eresto Queue mobile-only?
Does it need an app installed?
Do guests have to wait at the door?
Can it announce guest names out loud?
Does it recognise returning guests?
What happens with no-shows?
QuizWhat is Quiz & Win?
QuizDoes every guest see the quiz?
QuizHow is the reward calculated?
QuizCan a guest play more than once?
QuizCan we add our own questions?
QuizWhat if guests Google the answers?
QuizIs the reward a coupon guests can share?
QuizDo I need eresto One to use Quiz & Win?
QuizWhen do guests see the right answers?
Want to know more? Read: why paper waiting lists break down and what a restaurant queue management system changes →
Tame the queue at your entrance.
15-minute setup. Free during the demo. See how your weekend rush handles itself.